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Frequently asked questions
What is the return policy?
All sales are final. If your item arrives defective, damaged, or delayed, we'll issue a refund or exchange for an item of equal value. Please contact us at tianaburks@avenue831.com within 30 days of your shipment date to start the process.
Can I exchange for a different size?
No — all sales are final except for defective, damaged, or delayed items.
When will I get my order?
3-10 business days.
Do you ship internationally?
Yes.
How can I track my order?
Tracking details are sent in your email confirmation.